Secure Data Handling
We use industry-standard security to protect your information.
Privacy. Security. Transparency.
Privacy Policy
This Privacy Policy explains how AlphaPeptide collects, uses, shares, and protects your information when you use our website or place an order.
Your trust is important to us.
We are committed to protecting your privacy and handling your personal information responsibly and transparently.
Our Privacy Commitment
Limited Sharing
We never sell your personal data and only share it when necessary to serve you.
Order Notifications
You'll receive updates only about your orders, shipping, and account activity.
Customer Control
You have choices and rights regarding the data we collect and store.
1
Information We Collect
We collect information you provide during browsing, checkout, support requests, and communications.
2
How We Use Information
We use your information to process and fulfill orders, send order and shipping updates, respond to inquiries, improve our website and services, and comply with legal obligations.
3
Order Communications
We send transactional emails about your orders, shipping updates, and account activity. You can opt out of marketing emails at any time using the unsubscribe link in our messages.
4
Cookies & Analytics
We use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze site traffic, and support marketing efforts. You can manage cookies in your browser settings.
5
Payment Processor & Third-Party Services
Payments are securely processed by trusted providers. We do not store full payment card details. We may share data with essential partners to operate our business.
6
Shipping Data
We share your name, shipping address, and order details with our shipping partners solely to deliver your order. We are not responsible for their privacy practices.
7
Data Retention
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.
8
Security Measures
We implement administrative, technical, and physical safeguards to protect your personal data. While we strive to protect your information, no system is 100% secure.
9
Your Rights & Choices
You may request access to, correction of, or deletion of your personal data. You can also opt out of marketing communications at any time. Contact us to exercise your rights.
10
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out to us. We are here to help and committed to resolving your concerns.
Need help?
Our support team is here to help with any questions.
Email Support[email protected]
Hours of OperationMon - Fri: 9:00 AM - 6:00 PM (EST)